hr-talent

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HR and talent management expertise for talent acquisition, performance management, compensation strategy, organizational design, culture building, succession planning, and D&I programs. Use when hiring, managing performance, designing organizations, or building culture.

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When & Why to Use This Skill

This Claude skill serves as a comprehensive HR and talent management consultant, providing expert frameworks to optimize the entire employee lifecycle. It offers actionable tools for strategic workforce planning, structured interview design, performance management using OKRs, and compensation strategy. By leveraging industry-standard methodologies like the STAR method, 9-box grid, and RACI matrices, it helps organizations build high-performing cultures, ensure pay equity, and implement data-driven DEI programs to improve retention and organizational efficiency.

Use Cases

  • Talent Acquisition & Interviewing: Designing competency-based interview rubrics and STAR-method scorecards to standardize hiring and reduce unconscious bias.
  • Performance & Goal Setting: Implementing OKR frameworks and annual performance cycles, including mid-year check-ins and calibration sessions to align team goals.
  • Compensation & Rewards Strategy: Developing total rewards philosophies and conducting pay equity analyses to ensure market competitiveness and internal fairness.
  • Organizational Design: Defining role accountabilities using RACI matrices and optimizing spans of control for different management levels to improve decision-making speed.
  • Succession Planning & DEI: Identifying high-potential talent using the 9-box assessment and tracking diversity metrics across hiring, promotion, and retention to build an inclusive workforce.
namehr-talent
descriptionHR and talent management expertise for talent acquisition, performance management, compensation strategy, organizational design, culture building, succession planning, and D&I programs. Use when hiring, managing performance, designing organizations, or building culture.

HR & Talent Expert

Comprehensive HR frameworks for talent acquisition, performance management, and organizational development.

Talent Acquisition

Strategic Workforce Planning

WORKFORCE PLANNING PROCESS:

1. DEMAND ANALYSIS
   - Business strategy alignment
   - Headcount projections (growth, attrition, productivity)
   - Skills gap analysis
   - Scenario modeling

2. SUPPLY ANALYSIS
   - Current workforce inventory
   - Skills assessment
   - Retirement projections
   - Internal mobility potential

3. GAP ANALYSIS
   - Quantity gaps (headcount)
   - Quality gaps (skills, capabilities)
   - Location gaps (geographic)
   - Timeline gaps (when needed)

4. ACTION PLANNING
   - Build (develop internally)
   - Buy (external hiring)
   - Borrow (contingent, partnerships)
   - Bot (automation)

Recruiting Metrics

Metric Formula Benchmark
Time to Fill Days from req open to offer accept 30-45 days
Time to Hire Days from first contact to start 25-35 days
Cost per Hire Total recruiting costs / Hires $3,000-$5,000
Quality of Hire Performance + Retention + Time to Productivity 80%+
Offer Acceptance Rate Offers accepted / Offers made 85%+
Source Effectiveness Hires by source / Applications by source Varies
Diversity Hiring Diverse hires / Total hires Target-based

Interview Framework

STRUCTURED INTERVIEW DESIGN:

COMPETENCY-BASED:
- Define success profile
- Identify critical competencies
- Develop behavioral questions (STAR)
- Create scoring rubric

INTERVIEW SCORECARD:
| Competency | Weight | 1-5 Rating | Notes |
|------------|--------|------------|-------|
| Technical skills | 30% | | |
| Problem solving | 20% | | |
| Leadership | 20% | | |
| Culture fit | 15% | | |
| Communication | 15% | | |

STAR METHOD:
S - Situation: Context and background
T - Task: Responsibility and objective
A - Action: Steps taken personally
R - Result: Outcomes and learnings

Performance Management

Performance Framework

ANNUAL CYCLE:

Q1: Goal Setting
- Cascade from corporate objectives
- SMART goal creation
- Development goal inclusion
- Manager-employee alignment

Q2: Mid-Year Check-in
- Progress review
- Goal adjustment
- Feedback exchange
- Development discussion

Q3: Continuous Feedback
- Ongoing conversations
- Real-time recognition
- Course correction
- Skill development

Q4: Annual Review
- Performance assessment
- Calibration sessions
- Compensation decisions
- Development planning

Goal Setting (OKR Framework)

OBJECTIVE: Qualitative description of what you want to achieve
- Inspirational
- Time-bound
- Action-oriented

KEY RESULTS: Quantitative measures of success
- Specific and measurable
- Aggressive but achievable
- Outcome-based (not task-based)

EXAMPLE:
Objective: Build a world-class engineering team
KR1: Increase eng hiring from 10 to 25/quarter
KR2: Improve offer acceptance rate from 70% to 85%
KR3: Reduce new hire 6-month attrition from 15% to 5%
KR4: Achieve 4.5/5.0 team engagement score

Performance Calibration

Rating Distribution Definition
Exceptional 5-10% Consistently exceeds, role model
Exceeds 20-25% Above expectations, strong performer
Meets 55-65% Achieves expectations, solid contributor
Needs Improvement 10-15% Below expectations, support needed
Unsatisfactory 0-5% Significantly below, action required

Compensation Strategy

Total Rewards Philosophy

COMPENSATION ELEMENTS:

BASE SALARY
- Market positioning (P25, P50, P75)
- Pay grades and ranges
- Geographic differentials
- Compression management

SHORT-TERM INCENTIVE
- Annual bonus
- Performance metrics (corporate, business, individual)
- Target and maximum payouts
- Threshold requirements

LONG-TERM INCENTIVE
- Stock options
- Restricted stock units (RSUs)
- Performance shares
- Vesting schedules

BENEFITS
- Health and welfare
- Retirement (401k match, pension)
- Time off
- Perquisites

Market Positioning Strategy

Percentile Philosophy When to Use
P75+ Lead Critical skills, war for talent
P50-P75 Competitive Key roles, retention focus
P50 Market Standard positions
P25-P50 Lag Offset by other rewards

Pay Equity Analysis

ANALYSIS FRAMEWORK:

1. STATISTICAL ANALYSIS
   - Regression analysis controlling for:
     - Job level/grade
     - Performance rating
     - Tenure
     - Geography
     - Education/credentials

2. COHORT ANALYSIS
   - Same job, same location
   - Compa-ratio comparisons
   - Progression analysis

3. ROOT CAUSE INVESTIGATION
   - Starting salary disparities
   - Promotion rate differences
   - Merit increase patterns
   - Hire mix analysis

4. REMEDIATION
   - Adjustment budgets
   - Process improvements
   - Policy changes
   - Monitoring systems

Organizational Design

Organization Structure Models

Structure Best For Advantages Disadvantages
Functional Stable, efficiency-focused Expertise, efficiency Silos, slow decisions
Divisional Diverse products/markets Accountability, responsiveness Duplication, competition
Matrix Complex, multiple priorities Flexibility, resource sharing Conflict, complexity
Flat Innovation, speed Agility, empowerment Scale limitations
Network Partnerships, outsourcing Flexibility, cost Control, coordination

Span of Control Guidelines

Level Typical Span Factors
Executive 5-8 direct reports Complexity, strategy time
Director 6-10 direct reports Team maturity, role complexity
Manager 8-15 direct reports Task similarity, systems
Supervisor 15-25+ direct reports Routine work, clear processes

Role Design (RACI Matrix)

R - Responsible: Does the work
A - Accountable: Final decision authority
C - Consulted: Provides input
I - Informed: Kept updated

| Activity | Role A | Role B | Role C | Role D |
|----------|--------|--------|--------|--------|
| Task 1 | A | R | C | I |
| Task 2 | A/R | C | | I |
| Task 3 | A | R | R | C |

Culture & Engagement

Culture Framework

CULTURE ELEMENTS:

VALUES: Core beliefs guiding behavior
- What we stand for
- How we make decisions
- What we reward and recognize

NORMS: Unwritten rules of behavior
- How we communicate
- How we collaborate
- How we handle conflict

SYMBOLS: Visible representations
- Physical space design
- Dress code
- Rituals and ceremonies

PRACTICES: How work gets done
- Meeting culture
- Decision-making processes
- Recognition programs

Employee Engagement Survey

Category Sample Questions Target
Engagement "I would recommend this company" 80%+
Purpose "My work makes a difference" 85%+
Development "I have growth opportunities" 70%+
Manager "My manager supports me" 80%+
Recognition "I feel valued for my contributions" 75%+
Wellbeing "I can maintain work-life balance" 70%+

eNPS (Employee Net Promoter Score)

CALCULATION:
eNPS = % Promoters (9-10) - % Detractors (0-6)

SCORING:
70+ Excellent
50-69 Great
30-49 Good
10-29 Average
<10 Needs Work

ACTION PLANNING:
- Segment by team, location, tenure
- Identify drivers through comments
- Create targeted improvement plans
- Close the loop with employees

Succession Planning

Succession Framework

9-BOX ASSESSMENT:

                    PERFORMANCE
                    Low     Medium    High
POTENTIAL   High    Enigma  Rising    High
                            Star      Potential
            Medium  Under   Core      High
                    Performer Performer Performer
            Low     Poor    Effective Solid
                    Fit     Performer Performer

Succession Planning Process

1. IDENTIFY CRITICAL ROLES
   - Business impact
   - Difficulty to fill
   - Single points of failure
   - Strategic importance

2. ASSESS TALENT
   - Current performance
   - Future potential
   - Readiness timeline
   - Risk of departure

3. DEVELOP SUCCESSORS
   - Individual development plans
   - Stretch assignments
   - Mentoring/coaching
   - Formal training

4. REVIEW AND UPDATE
   - Annual talent reviews
   - Emergency succession
   - Pipeline health metrics

Readiness Assessment

Timeline Characteristics Development Focus
Ready Now Can perform immediately Retention, engagement
Ready 1-2 Years Needs minor development Targeted experiences
Ready 3-5 Years High potential, gaps exist Accelerated development
Long-term Early career potential Foundational development

Diversity, Equity & Inclusion

DEI Strategy Framework

DIMENSIONS OF DIVERSITY:
- Identity: Race, gender, age, disability, LGBTQ+
- Experience: Background, education, industry
- Cognitive: Thinking styles, perspectives

EQUITY FOCUS AREAS:
- Hiring practices
- Promotion rates
- Compensation parity
- Access to opportunities
- Voice and representation

INCLUSION INDICATORS:
- Belonging scores
- Retention by demographic
- Participation rates
- Psychological safety

DEI Metrics Dashboard

Metric Measurement Cadence
Representation % by demographic across levels Quarterly
Hiring Application, interview, offer by demographic Monthly
Promotion Promotion rate by demographic Annual
Retention Turnover by demographic Quarterly
Pay Equity Adjusted pay gaps Annual
Inclusion Survey scores by demographic Semi-annual

Inclusive Hiring Practices

BIAS REDUCTION:
- [ ] Diverse interview panels
- [ ] Structured interviews
- [ ] Skills-based assessments
- [ ] Blind resume review
- [ ] Diverse candidate slates
- [ ] Inclusive job descriptions
- [ ] Equitable sourcing
- [ ] Interview training

HR Analytics

Key HR Metrics

Category Metric Formula
Turnover Voluntary Turnover Voluntary terms / Avg headcount
Regrettable Turnover High performer terms / High performers
First Year Turnover <1 yr terms / New hires
Retention Retention Rate (Start HC - Terms) / Start HC
Engagement eNPS Promoters% - Detractors%
Development Internal Fill Rate Internal hires / Total hires
Productivity Revenue per Employee Revenue / FTE
Cost HR Cost per Employee Total HR cost / FTE

See Also

hr-talent – AI Agent Skills | Claude Skills