🛠️IT Helpdesk and Runbooks Skills

Browse skills in the IT Helpdesk and Runbooks category.

Server Management

sickn33's avatarfrom sickn33

A powerful skill for Claude agents.

[IT Helpdesk and Runbooks]

azure-ad

danielscholl-osdu's avatarfrom danielscholl-osdu

Azure AD/Entra ID operations including user queries, group management, and guest invitation. Use for listing users, searching groups, checking memberships, inviting external guests, or troubleshooting Azure AD.

[IT Helpdesk and Runbooks]

plasma6-panel-config

randalmurphal's avatarfrom randalmurphal

Configure KDE Plasma 6 panels, widgets, digital clock fonts, and Panel Colorizer styling. Use when modifying panel appearance, copying panel configs between monitors, fixing widget fonts, or troubleshooting Panel Colorizer not applying styles.

[IT Helpdesk and Runbooks]

mac-health

dparedesi's avatarfrom dparedesi

Quick Mac system health check with battery, RAM, CPU status and actionable recommendations. Use when user mentions "mac health", "mac status", "mac performance", "battery check", "ram usage", "what's eating memory", "should I kill any process", or "mac running slow".

[IT Helpdesk and Runbooks]

delete-environment

takemo101's avatarfrom takemo101

container-use環境(コンテナ、ファイル、メタデータ)を完全に削除する手順

[IT Helpdesk and Runbooks]

janitor

ledzepp1109's avatarfrom ledzepp1109

Safe cleanup + de-bloat operator for SYSopGPTWSL. Inventories candidates, proposes an action plan, and only deletes after explicit user confirmation. Defaults to repo-scoped, reversible moves into `sysop/out/janitor_trash/`. Use when the user says “clean up”, “cleanup”, “delete”, “remove duplicates”, “free disk space”, “declutter”, or “bloat”.

[IT Helpdesk and Runbooks]

maintenance-automation

ChunkyTortoise's avatarfrom ChunkyTortoise

This skill should be used when the user asks to "automate maintenance", "update dependencies", "security scanning", "automated backups", "system health monitoring", or needs comprehensive automated maintenance to reduce operational overhead and prevent technical debt.

[IT Helpdesk and Runbooks]

bash

mauromedda's avatarfrom mauromedda

Guide for writing production-quality bash scripts following modern idiomatic practices. Enforces set -euo pipefail, [[ ]] conditionals, ${var} syntax, ShellCheck compliance. Triggers on "bash script", "shell script", ".sh file", "write a script", "automation script", "bash function", "shellcheck", "bash template", "pre-commit hook", "deploy script", "build script", "install script", "setup script", "bash error handling", "bash arrays", "bash loop", "bash conditional", "parse arguments", "getopts", "bash logging", "#!/bin/bash", "source script", "dot script", "shell function", "edit script", "update script", "modify script", "change script", "edit .sh", "update .sh", "modify .sh", "statusline.sh", "hook script". PROACTIVE: MUST invoke BEFORE editing/writing ANY .sh file or pre-commit hook.

[IT Helpdesk and Runbooks]

cleaning-wsl-docker

Danik911's avatarfrom Danik911

Reclaims SSD disk space consumed by WSL2/Docker. Use when user reports disk space issues, Docker build failures due to space, or slow WSL performance. Handles Docker prune, cache cleanup, VHDX compaction, and prevention setup. MUST BE USED when "disk full", "out of space", or "VHDX" mentioned.

[IT Helpdesk and Runbooks]

sias-audit

QuicksilverSlick's avatarfrom QuicksilverSlick

Conducts comprehensive Score Integrity Audit System (SIAS) analysis for user accounts. Validates biometric scores, daily habits, lesson completions, quiz points, referral chains, and admin adjustments. Use when auditing user data integrity, investigating score anomalies, running batch SIAS validation, verifying bulk reset corrections, or reconciling points discrepancies.

[IT Helpdesk and Runbooks]

powershell-skill

hpppm's avatarfrom hpppm

Execute PowerShell commands on Windows systems with security constraints

[IT Helpdesk and Runbooks]

self-service-tooling

ChunkyTortoise's avatarfrom ChunkyTortoise

This skill should be used when the user asks to "create admin interfaces", "build self-service tools", "generate debugging tools", "create monitoring dashboards", "automate troubleshooting", or needs comprehensive self-service capabilities to reduce manual support overhead.

[IT Helpdesk and Runbooks]

infrastructure-documenter

eddiebe147's avatarfrom eddiebe147

Expert guide for documenting infrastructure including architecture diagrams, runbooks, system documentation, and operational procedures. Use when creating technical documentation for systems and deployments.

[IT Helpdesk and Runbooks]

backup-restore

alexanderjamesmcleod's avatarfrom alexanderjamesmcleod

Backup and restore database and configurations with automatic scheduling

[IT Helpdesk and Runbooks]

ansible-patterns

maxbeworks's avatarfrom maxbeworks

Ansible playbook patterns - simplicity, external files, system compatibility

[IT Helpdesk and Runbooks]

google-workspace-admin

robBowes's avatarfrom robBowes

Google Workspace administration via terminal using GAM7 CLI. Use when user wants to manage users, groups, organizational units, Drive files, labels, permissions, Chrome devices, Gmail settings, or any Google Workspace admin task from command line. Covers GAM7 installation, common workflows, bulk operations, data classification labels, and security best practices. Beginner-friendly with guidance toward standard approaches.

[IT Helpdesk and Runbooks]

systemd-service

mhalder's avatarfrom mhalder

Create and debug systemd service unit files. Use when the user says "create a service", "systemd unit", "service won't start", "enable on boot", "systemctl", or asks about running apps as services.

[IT Helpdesk and Runbooks]

project-operator

ACSKamloops's avatarfrom ACSKamloops

Operates and debugs the local stack (API/worker/frontend); focuses on observability, logs, and safe automation.

[IT Helpdesk and Runbooks]

sysop-kernel

ledzepp1109's avatarfrom ledzepp1109

Run the SYSopGPTWSL operator kernel (repeatable sysop pipeline + diffable report + learning ledger). Use when asked to run sysop checks, collect Windows/WSL snapshots, benchmark, or produce the operator report.

[IT Helpdesk and Runbooks]

network-diagnostics

majiayu000's avatarfrom majiayu000

Automated network troubleshooting and diagnostics for WSL/Linux environments

[IT Helpdesk and Runbooks]

checkpoint-workflow-builder

majiayu000's avatarfrom majiayu000

Build resumable state-machine workflows with checkpoint patterns, progress preservation, and automatic recovery for complex multi-phase operations that need to survive interruptions, timeouts, and failures.

[IT Helpdesk and Runbooks]

citrix-pvs

majiayu000's avatarfrom majiayu000

Comprehensive Citrix Provisioning Services (PVS) expertise for infrastructure management, troubleshooting, and optimization. Use when working with PVS environments including vDisk management, target device provisioning, boot process troubleshooting, write cache configuration, version management, replication, performance optimization, or any PVS-specific administration tasks.

[IT Helpdesk and Runbooks]

citrix-environment-diagnostics

majiayu000's avatarfrom majiayu000

Comprehensive Citrix environment health assessment and diagnostics. Use when analyzing Citrix site health, checking VDA registration status, verifying Delivery Controller services, assessing StoreFront availability, or performing environment audits. Covers infrastructure health, database connectivity, resource utilization, and component status verification.

[IT Helpdesk and Runbooks]

shell-dev-practices

majiayu000's avatarfrom majiayu000

Shell scripting best practices for bash, sh, zsh with focus on error handling, portability, and automation.

[IT Helpdesk and Runbooks]

fixing-tmux-socket-issues

majiayu000's avatarfrom majiayu000

This skill repairs tmux socket connection errors when the socket directory is deleted while tmux is running. Use this when you see "error connecting to /private/tmp/tmux-UID/default (No such file or directory)" while tmux sessions are still active.

[IT Helpdesk and Runbooks]

bash-script-helper

majiayu000's avatarfrom majiayu000

Expert helper for bash scripting, debugging, and best practices

[IT Helpdesk and Runbooks]

windows-expert

majiayu000's avatarfrom majiayu000

Expert guidance for Windows, PowerShell, WSL interop, and cross-platform development

[IT Helpdesk and Runbooks]

lxc-service-deployment

majiayu000's avatarfrom majiayu000

Standardized deployment procedure for services in LXC containers on the Proxmox HA cluster. Use when deploying a new service, creating LXC containers, configuring DHCP reservations (Kea), DNS rewrites (AdGuard), reverse proxy routes (Traefik), or integrating with monitoring (Uptime Kuma) and dashboard (Homepage). Triggers on phrases like "deploy a new service", "create container for", "set up DHCP", "add Traefik route", "configure DNS rewrite", or any homelab infrastructure deployment.

[IT Helpdesk and Runbooks]

julien-clemence-wordpress-remote

majiayu000's avatarfrom majiayu000

Remote management for clemencefouquet.fr on Hostinger VPS. Covers site architecture, WP-CLI commands, and image uploads via Docker.

[IT Helpdesk and Runbooks]

julien-ref-batch

majiayu000's avatarfrom majiayu000

Best practices for Windows Batch scripts (.bat). Covers encoding, path handling, variables, error management, and common pitfalls.

[IT Helpdesk and Runbooks]

julien-ref-astro-install

majiayu000's avatarfrom majiayu000

Guide d'installation Astro + Tailwind sur Windows. Covers Node.js setup, pnpm, project creation, common Windows issues, and troubleshooting.

[IT Helpdesk and Runbooks]

basilica-miner

majiayu000's avatarfrom majiayu000

This skill should be used when setting up, managing, or troubleshooting Basilica GPU miner operations on Bittensor Subnet 39 (mainnet) or 387 (testnet). Use it for GPU provider tasks including SSH configuration, validator authentication setup, node registration, performance monitoring, uptime optimization, and resolving common issues like SSH access problems, validator discovery failures, or GPU validation errors. Critical for miners struggling with SSH key deployment to GPU nodes or validator connectivity.

[IT Helpdesk and Runbooks]

admin-windows

majiayu000's avatarfrom majiayu000

Windows system administration with PowerShell 7.x. Profile-aware - reads your preferencesfor package managers (scoop vs winget), paths, and installed tools.Use when: Windows-specific admin tasks, PowerShell automation, PATH configuration,package installation, bash-to-PowerShell translation.

[IT Helpdesk and Runbooks]

omarchy

majiayu000's avatarfrom majiayu000

Expert guide for Omarchy Linux system management. Use when user asks about Omarchy commands, updates, migrations, configuration, or how Omarchy works. Inspects the local Omarchy installation at ~/.local/share/omarchy to provide accurate answers.

[IT Helpdesk and Runbooks]

rancher-troubleshooter

majiayu000's avatarfrom majiayu000

Diagnose and troubleshoot Rancher Desktop on WSL2, focusing on Kubernetes/K3s issues including slow API operations, etcd health problems, cluster component failures, and pod networking issues. Use when encountering Rancher Desktop errors, timeouts, or performance degradation.

[IT Helpdesk and Runbooks]

docker-ops

majiayu000's avatarfrom majiayu000

Obsidian LiveSync の Docker Compose 環境を操作・トラブルシューティングします。compose.yaml の構成理解、環境変数(.env)の設定、CouchDB と livesync-proxy のヘルスチェック、バックアップサービスの実行、ログ確認とデバッグを行います。Docker 環境の起動・停止、コンテナの状態確認、トラブルシューティングを依頼されたときに使用してください。

[IT Helpdesk and Runbooks]

composable-rust-production

majiayu000's avatarfrom majiayu000

Expert knowledge for deploying and operating Composable Rust applications in production. Use when setting up database migrations, configuring connection pools, implementing backup/restore procedures, tuning performance, setting up monitoring and observability, or handling operational concerns like disaster recovery and production database management.

[IT Helpdesk and Runbooks]

citrix-storefront-deployment

majiayu000's avatarfrom majiayu000

StoreFront deployment planning, configuration, and security hardening. Use when planning StoreFront infrastructure, configuring stores and authentication, setting up server groups, implementing SSL/TLS, or troubleshooting StoreFront connectivity issues. Covers architecture patterns, high availability, and operational procedures.

[IT Helpdesk and Runbooks]

gapless-crypto-clickhouse-onboarding

majiayu000's avatarfrom majiayu000

Onboard company employees (Claude Code CLI users) to use gapless-crypto-clickhouse package with ClickHouse Cloud credentials. Use when company employee needs to set up ClickHouse Cloud access, mentions first-time setup, credential configuration, connection testing, or troubleshooting ClickHouse Cloud connections.

[IT Helpdesk and Runbooks]

citrix-troubleshooting

majiayu000's avatarfrom majiayu000

Systematic Citrix issue diagnosis and resolution. Use when troubleshooting VDA registration failures, session launch problems, application errors, performance issues, or connectivity problems. Provides structured troubleshooting workflows, log analysis techniques, and proven solutions for common Citrix issues.

[IT Helpdesk and Runbooks]

management

pluginagentmarketplace's avatarfrom pluginagentmarketplace

Linux system management - packages, services, users

[IT Helpdesk and Runbooks]

bash-script-expert

huminglong's avatarfrom huminglong

本书提供专家级指导,帮助读者遵循现代最佳实践编写模块化、可投入生产的Bash脚本。当用户需要执行以下任务时,本书将派上用场:(1)编写新的Bash脚本;(2)改进或重构现有的shell脚本;(3)为脚本添加错误处理和适当的结构;(4)遵循可维护shell脚本的最佳实践;(5)调试或修复Bash脚本问题。

[IT Helpdesk and Runbooks]

system-admin

pluginagentmarketplace's avatarfrom pluginagentmarketplace

Linux system administration - installation, maintenance, troubleshooting

[IT Helpdesk and Runbooks]

architecture

pluginagentmarketplace's avatarfrom pluginagentmarketplace

Linux system architecture - processes, memory, storage, kernel

[IT Helpdesk and Runbooks]

mdm-cobordism

plurigrid's avatarfrom plurigrid

macOS MDM with auth manifolds as cobordisms for credential derivation

[IT Helpdesk and Runbooks]

planning-disaster-recovery

BbgnsurfTech's avatarfrom BbgnsurfTech

Use when you need to work with backup and recovery.This skill provides backup automation and disaster recovery with comprehensive guidance and automation.Trigger with phrases like "create backups", "automate backups",or "implement disaster recovery".

[IT Helpdesk and Runbooks]

implementing-backup-strategies

BbgnsurfTech's avatarfrom BbgnsurfTech

Use when you need to work with backup and recovery.This skill provides backup automation and disaster recovery with comprehensive guidance and automation.Trigger with phrases like "create backups", "automate backups",or "implement disaster recovery".

[IT Helpdesk and Runbooks]

shell-basics

pluginagentmarketplace's avatarfrom pluginagentmarketplace

Linux shell basics - navigation, commands, file operations

[IT Helpdesk and Runbooks]

bash

malston's avatarfrom malston

Defensive Bash scripting patterns for reliable automation. Use when writing shell scripts.

[IT Helpdesk and Runbooks]

update-paopaodns-ttl-rules

mmm1h's avatarfrom mmm1h

Refresh PaoPaoDNS force TTL rules by running scripts/update_dns.py and updating force_ttl_rules.txt, or adjusting scripts/update_dns_rules.sh for server-side updates. Use when DNS rule sources or outputs need updates in this repo.

[IT Helpdesk and Runbooks]
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