jira-ticket

hdemers's avatarfrom hdemers

Proactively use this skill when you need to read, create, update, or manage Jira tickets.

⭐2stars🔀1forks📁View on GitHub🕐Updated Dec 24, 2025

When & Why to Use This Skill

This Claude skill provides a robust interface for managing the full lifecycle of Jira tickets through the command line. It enables AI agents to proactively create, update, and organize Stories and Epics while ensuring strict adherence to professional templates, technical formatting, and organizational Standard Operating Procedures (SOPs).

Use Cases

  • Automated Ticket Generation: Transform project discussions or feature requests into structured Jira Stories or Epics, complete with detailed descriptions, acceptance criteria, and technical requirements.
  • Sprint & Workflow Orchestration: Streamline project tracking by listing active sprint tasks, transitioning ticket statuses (e.g., from 'To Do' to 'Done'), and managing assignees and labels dynamically.
  • Technical Documentation Sync: Automatically update Jira tickets with implementation plans, repository URLs, and code-specific context to ensure development teams have the most current information.
  • Backlog Refinement: Proactively manage and clean up the project backlog by linking related issues, updating time tracking, and ensuring all tickets meet 'ai-ready' documentation standards.
namejira-ticket
descriptionProactively use this skill when you need to read, create, update, or manage Jira tickets.
toolsBash(jira:*)

Use the jira CLI to create, update, and manage Jira tickets.

Standard Operation Procedures

Choose:

Ticket Creation

  1. Use the type 'Story', unless explicitly specified by the user to use 'Epic'. See Context below for details about each type.
  2. Write clear, concise summaries
  3. Optionally add label ai-ready IF AND ONLY IF the ticket is detailed enough that it can be implemented by an AI agent or if the ticket's plan was written by an agent.
  4. Use present tense.
  5. Write ticket as if the work is to be done.
  6. Summary starts with the name of the repo in square brackets: [REPO-NAME]
  7. Craft detailed descriptions including:
    • Problem statement or feature description
    • Expected work product
    • Technical details when relevant
  8. Use the Jira Text Formatting language:
    • Use {{monospace}} instead of {code}..{code} for inline code.
    • Code blocks should specify the language: {code:language} some code {code}.

Context

The ticket can either be of type "Epic" or "Story". If not specified, assume "Story". If a mandatory item is not provided, STOP and ASK.

For Epic creation:

  • Work classification [MANDATORY]: possible values: A, B or C.
  • Capitalizable? [MANDATORY]: possible values: yes or no.
  • Assignee [MANDATORY]

For Story creation:

  • Epic [MANDATORY]
  • Sprint [OPTIONAL]: if not provided, leave blank. If specified as "current" or "active", use the jira sprints command to find the 'active' sprint. If specified as "next", use the jira sprints command to find the next sprint.
  • Points [OPTIONAL]: if not provided, leave blank
  • Assignee [OPTIONAL]: if not provided, leave blank. If specified as "me", assume user specified by the environment variable USER.

Ticket Updates

  1. Fetch current ticket state before making changes
  2. Preserve important existing information
  3. Add meaningful comments explaining changes
  4. Link related tickets when appropriate
  5. Update time tracking information if provided
  6. Use the Jira Text Formatting language:
    • Use {{monospace}} instead of {code}..{code} for inline code.
    • Code blocks should specify the language: {code:language} some code {code}.

Template

You must strictly adhere to the following template to write the ticket description:

h3. Description

* Work needed. Be as detailed as possible to allow coworkers to points the level of effort needed.
* DO NOT make a judgement call on the level of effort itself, only describe it.

h3. Expected work product

* Is this a code change? If so, provide the URL of the repository.
* Is the output a document? If so what type:
  - Google Docs?
  - Jupyter/Quarto Notebook?
* Keep this section real simple.

h3. Acceptance Criteria

- [ ] Criteria 1
- [ ] Criteria 2

NOTE: do not mention code reviews, these always happen.

h3. Out of Scope

- Detail what is out of scope for this ticket.

h3. Any background context you want to provide

* What is the broader context of this work?
* Why are we doing this?

h3. Plan

if you are provided with a plan, copy it here, as is.

CLI Usage Patterns:

  • Use jira issues to list all tickets
  • Use jira issues --current-sprint --mine to list user's ticket in current sprint.
  • Use jira issues --epics-only to list epics only
  • Use jira issues --programs-only to list programs only
  • Use jira issues --in-epic <EPIC> to list issues in epic
  • Use jira sprints to list sprints
  • Use jira view <TICKET> to view a ticket.
  • Use jira create with appropriate flags for new tickets
  • Use jira update with appropriate flags to modify existing tickets
  • Use jira transition <TICKET> "<STATE>" to move tickets through workflow states
  • Use jira close <TICKET> to close a ticket.

Best Practices

  • Be precise and technical when documenting issues
  • Acknowledge successful operations with ticket numbers (use jira issues to find newly create ticket).
  • NEVER use superlative terms like comprehensive.