list-messages
Retrieve and display message history from Sinch Conversation API. Use when the user asks to show messages, view conversation history, list recent messages, see messages with a contact, check message history, or view last N messages. Supports filtering by contact, conversation, channel, and time range.
When & Why to Use This Skill
This Claude skill enables seamless retrieval and display of multi-channel message history via the Sinch Conversation API. It allows users to query, filter, and review past conversations across platforms like WhatsApp and SMS, providing essential context for customer interactions and communication management. By integrating directly with Sinch, it simplifies the process of tracking message logs and auditing communication flows without leaving the chat interface.
Use Cases
- Customer Support Context: Quickly retrieve the last 10 messages with a specific customer to understand their previous issues before responding.
- Multi-Channel Auditing: List and review recent WhatsApp or SMS messages to ensure brand consistency and compliance across different communication channels.
- Time-Based Troubleshooting: Filter message history by a specific time range to investigate delivery issues or communication gaps during a known incident.
- Contact Management: Search for conversation history using a contact ID or phone number to verify the status of outgoing and incoming messages.
| name | list-messages |
|---|---|
| description | Retrieve and display message history from Sinch Conversation API. Use when the user asks to show messages, view conversation history, list recent messages, see messages with a contact, check message history, or view last N messages. Supports filtering by contact, conversation, channel, and time range. |
List Messages
Retrieve message history from Sinch Conversation API using the Conversation API specification. Note: MCP tools do not provide a list messages tool, so this skill always uses the Conversation API endpoint. Supports filtering by contact, conversation, channel, and time range.
Instructions
Extract query parameters from user request:
- Contact: contact ID, phone number, or contact name
- Conversation: conversation ID (if specified)
- Channel: WhatsApp, SMS, or other channel filter
- Count: number of messages to retrieve (default: 10, max: 1000)
- Time range: start_time and end_time if specified
Use Conversation API endpoint to list messages:
- Note: MCP Sinch does not provide a list messages tool, so this skill always uses the Conversation API endpoint
- Endpoint:
GET /v1/projects/{project_id}/messages - Operation ID:
Messages_ListMessages - Authentication: Use Basic Auth or OAuth2 with credentials from environment variables (CONVERSATION_PROJECT_ID, CONVERSATION_KEY_ID, CONVERSATION_KEY_SECRET)
- Region: Use CONVERSATION_REGION environment variable (us, eu, or br)
- Base URL:
https://{region}.conversation.api.sinch.com - Apply filters based on extracted parameters as query parameters
- Messages are returned in descending order by accept_time (most recent first)
Response formatting:
- Display messages in chronological order (oldest to newest for readability)
- Include: message ID, timestamp, sender/recipient, channel, message content
- Show conversation context if available
- Indicate if there are more messages (pagination using page_token)
Examples
Natural language prompts that trigger this Skill:
- "Show me the last 5 messages with Alice"
- "What messages did I receive from John?"
- "List recent WhatsApp messages"
- "Show conversation history with contact ID abc123"
- "Display messages from the last hour"
- "What are the last 10 messages?"
Conversation API Usage (Required - no MCP alternative):
- Note: MCP Sinch does not provide a list messages tool, so this skill always uses the Conversation API
- Use the Conversation API endpoint:
GET /v1/projects/{project_id}/messages - Authentication: Use Basic Auth with CONVERSATION_KEY_ID and CONVERSATION_KEY_SECRET, or OAuth2
- Include required headers:
Authorization,Content-Type: application/json - Use query parameters for filtering:
contact_id,conversation_id,channel,start_time,end_time,page_size,page_token,app_id,channel_identity,messages_source,only_recipient_originated,view
Filtering Options
- By contact: Filter messages for a specific contact
- By conversation: Filter messages in a specific conversation
- By channel: Filter messages by channel (WHATSAPP, SMS, etc.)
- By time range: Filter messages between start_time and end_time
- By app: Filter messages for a specific app ID
- Pagination: Use page_size (default 10, max 1000) and page_token for pagination
Message View Options
- FULL: Complete message details (default)
- BASIC: Basic message information
Notes
- MCP Note: MCP Sinch does not provide a list messages tool, so this skill always uses the Conversation API endpoint
- Messages are ordered by accept_time in descending order (most recent first)
- Use the Conversation API endpoint directly - reference the OpenAPI spec for exact parameter names and types
- If no messages found, inform the user clearly
- Support pagination for large message lists using
page_tokenfrom response - The
messages_sourceparameter determines processing mode:CONVERSATION_SOURCEfor CONVERSATION mode,DISPATCH_SOURCEfor DISPATCH mode - Some query parameters may not be supported depending on the
messages_sourcevalue - check the API spec for details